Stop being the moderator. Start managing properties.
TenantTalk gives landlords and letting agents two dedicated numbers for every Property: one for private Management messages and one for shared Tenant Chat. No apps, portals or personal mobile numbers.
Two numbers. One clear boundary.
TenantTalk cleanly separates private management discussions from day-to-day tenant coordination.
Management Number
Direct private communication for repairs, rent, access notices, and tenancy questions. Messages route directly to your team dashboard, keeping personal mobile numbers hidden.
Tenant Chat Number
Shared text thread for housemates to coordinate bin days, cleaning routines, and deliveries. Real phone numbers are masked with room identifiers. Your team is not in the chat.
Set up in minutes.
Three simple steps to professionalise communication across your property portfolio.
Add a Property
Enter your property address and postcode. Two dedicated UK numbers are assigned automatically to that Property.
Get two numbers
Your Management Number and Tenant Chat Number are ready immediately. Add your tenants' mobile phone numbers.
Start messaging
Tenants receive a welcome text introducing both numbers. They save the contacts and text normally via standard SMS.
Built for landlords and letting agencies.
A communication standard that protects your team's time, keeps personal numbers private, and supports professional record-keeping.
Direct Native SMS
Reach tenants through standard SMS, without requiring another app. Messages arrive directly in their native text inbox for prompt communication.
Translation Included
Communicate clearly across languages. Write updates in English and deliver them in your tenants' preferred language across your tenancies.
Searchable Message Log
Keep searchable communication records with timestamps to help support property record-keeping and tenancy history.
Unlimited Staff Users
Invite property managers and team members to manage properties from one dashboard without extra user seat fees.
Tailored for landlords and letting agencies.
Explore how TenantTalk fits your specific property management model.
SMS for Letting Agents
Manage single-lets, portfolios, and multi-tenant blocks with unlimited staff users, private Management numbers, and timestamped logs.
Explore letting agent featuresHMO Tenant Communication
Solve shared house politics. Give housemates a Tenant Chat Number for daily routines while keeping management contact strictly one-to-one.
Explore HMO solutionsSimple, transparent pricing.
Start with your first Property for £1 for month 1. Add more properties whenever you need them.
First Property £1 for the first month.
- Management Number for private one-to-one communication
- Tenant Chat Number for shared Tenant communication
- Standard SMS with no Tenant app or portal
- Translation included
- Unlimited staff
- No setup fee
Questions, answered.
Do tenants need to install an app?
No. Tenants communicate through the standard text messaging app already on their mobile phone. There is no download, login or tenant account to manage. If they can send an SMS, they can use TenantTalk.
What happens to existing chat threads?
Most landlords and letting agents run both in parallel for a short handover period, then inform tenants that future property updates and management contact will move to the dedicated TenantTalk numbers. Tenants simply save two contacts: one for the Tenant Chat Number and one for the Management Number.
Moving away from informal chat threads gives your agency cleaner operational records and protects team members from out-of-hours messages.
Are communication records useful in disputes?
TenantTalk maintains a timestamped log of private Management messages and broadcast updates. This helps support property record-keeping and tenancy history.
How does TenantTalk support GDPR compliance?
TenantTalk supports UK GDPR and Data Protection Act 2018 requirements by providing dedicated numbers that mask personal mobile numbers.
Agencies and landlords remain data controllers responsible for their own privacy notices. TenantTalk acts as a data processor providing secure messaging infrastructure and privacy by design. See our GDPR support page for details.
How does TenantTalk handle tenants who do not speak English?
Translation is included as standard. Letting agents and landlords write updates in English, and tenants receive them in their preferred language.
Can I manage multiple properties from one dashboard?
Yes. TenantTalk gives landlords and letting agencies a central dashboard for their full portfolio. You can manage properties, assign team members, and message tenants from a unified view without sharing personal mobiles.
Can team members keep personal phone numbers private?
Yes. That is a core feature of TenantTalk. Tenants text dedicated numbers. Your personal mobile number is never exposed to tenants.
Stop chasing messages. Start managing properties.
Start your first Property this week. £1 for the first month.